Why Choose Us

1. Our outstanding customer service and communication.

With a company mission of creating the happiest customers (and employees) on the planet, you can be sure you’re going to get much more than a paint job when you hire us; you, as our customer (not just your project) will be our highest priority. We will regularly communicate with you before and throughout your project. You will know when we will be there and if there are any delays. You will never be left wondering where we are, what will be done next, or if your home and possessions will be safe.

2. Superior craftsmanship based on years of experience, and the highest of self-imposed quality standards.

Our Team Leaders have as much as twenty years of experience in the painting and remodeling/carpentry industries. You can’t become a Team Leader at our company without having exceptional painting/remodeling skills, as well as leadership and organizational gifts and abilities. Regular Team Leader meetings with management stress the importance of personal character, not just job completion, and the importance of attention to details and finishing well. You won’t find that in many house painting companies. It’s often all about getting the job done as quickly as possible to make as much money as possible, which tends to lead to cutting corners and not giving the extra effort nor time to make sure the customer is thrilled, and that the project is as near perfect as humanly possible. We pride ourselves in these outcomes, which far more important to us than profit.

3. You’ll get well-trained and highly skilled technicians who show up on time, do not drink, do as they’re expected, clean up after themselves, and protect your home in the process.

Again, these qualities are rare in the painting industry. I can’t even recall how many painters I have fired over the many years of our existence as a home painting company in Lexington for failing to live up to the high standards of conduct and skilled work we train for and demand. Much of the accountability for these things falls to our excellent Team Leaders as they manage not only the progress and quality of your project but also while leading, managing, and further training their team members – in skills, but also in responsibility, reliability, and integrity.

4. We pay our Team Leaders above industry standard.

Besides how well our Team Leaders are treated as people and professionals at our company, this may be the primary reason so many outstanding Team Leaders apply for employment with us. They know that they will not just make a wage with us, they will make a living. It’s why our Team Leaders have been with us longer than industry standard where painters tend to drift from company to company, having trouble keeping consistent employment anywhere due to not getting along with other employees or management, not showing up when expected, drinking on the job, or just poor-quality work. Men and women who are good people as well as great painters want to work for us because we treat them with the honor and the respect they deserve, and we pay them better than they will make anywhere else. Good people who are skilled technicians deserve it. Your project deserves it. And I believe it’s worth paying for. It’s a big win for everyone, including you! As my mom taught me many years ago, “You get what you pay for.”

5. A beautiful, home-transforming paint job is not just about applying paint; it’s about proper prep work.

Almost anyone can apply paint to a wall. In fact, it’s one of the few trades that most homeowners can do themselves (to some degree). Painting is the most common DIY process of the skilled trades. You don’t find many people trying to run their own electrical wiring, or changing out plumbing fixtures, but painting is something many people can do rather well. Then why hire a professional? And particularly, why hire us? Because truly professional painting is not really so much about applying paint as it is about careful and meticulous preparation (sanding, patching, repairing, caulking, scraping, smoothing, priming, etc.), and then cutting precise, careful, and very straight lines. Prep work is the difficult but essential foundation that requires skill and experience, and what costs money. If you find a lower bid, the chances are that corners will be cut on preparation, if any preparation will be included at all. Many painters will just come in and paint. Not so with us. When we’ve spent the time and applied the skills necessary to properly prepare all surfaces for paint, it will show when the paint is applied.

My painters will not stop prepping until we are satisfied that everything (ceilings, walls, and trim) is fully ready and will therefore look beautiful after each is painted. In our industry, there is a saying that speaks to this: “You can put lipstick on a pig, but it’s still a pig.” We transform your home by the prep work we do, before a single drop of paint is applied. When you go with a lower-priced quote, you likely won’t be getting this level of prep work. That’s why you won’t get the final look and feel we will provide.

6. We use the highest quality materials — no cutting costs on low-grade paint or other supplies.

There is such a variance of materials costs out there. At Sherwin Williams, for instance, even though they are such a professional manufacturer and supplier of quality paint and painting products and equipment, you can get a contractor grade gallon of wall paint for less than $25 or pay as much as $75 for their top of the line. When a bigger project requires 20-25 gallons of wall paint, that adds up to a significant difference in cost. If your lower-priced quote does not specify the level of paint product they will use – buyer beware! This is one place many painters will be cutting corners to save money. If you want the high-quality look of premium paint products, then you will want to choose to have us paint your home. That’s all we use, every time, for every customer. Again, you’ll get what you pay for. And it makes such a difference in how long your paint will continue to look great, and how easy it will be to clean or touch up years later.

7. We are fully insured with General Liability and Worker’s Compensation in place.

Many painters, and even some contractors, save money by not carrying full insurance, and therefore can give lower estimates than we can. But they put you and your home at risk by doing so. Some painters, and many small companies and franchises, will carry General Liability Insurance because it is not that expensive. This insurance protects your home. If a painter accidentally damages or breaks something of yours while working, General Liability Insurance will pay for it to be fixed or replaced. You won’t have to pay for it yourself nor submit a homeowner’s insurance claim, thus possibly affecting your rate. Much more important, however, is Worker’s Compensation Insurance. And this is the type of insurance that many painters, small painting companies, and franchises do not carry because it is so very expensive (we spent $27,000 on it one year and we’ve never, ever used it), yet it’s so incredibly important. This insurance protects you!

Would you want uninsured painters crawling around on ladders in or around your home? Do you know that if someone falls and gets hurt, you can be sued and held liable for medical bills and damages? As crazy as that sounds, in Kentucky, it’s true. I know of a window replacement company that did not carry Worker’s Comp. One of their technicians fell from a second story window off a ladder and badly fractured his leg. That technician (not the company) sued the homeowners. He won a $500,000 judgment against them for medical bills and damages (future lost wages). Crazy, right? But it happens. All because the company he worked for did not have Worker’s Comp in place.

Every painter will tell you they are fully insured because they know they are supposed to be, and that most homeowners would require it (if they knew to ask). But don’t believe that painter unless they can produce for you a copy of their current Certificates of Insurance (COI), both General Liability which protects your home AND Worker’s Comp which protects you! We carry both and we give every customer our COI before they ask (on our first visit to your home).

8. Our fantastic, Five-Year Guarantee.

That’s right, you read that correctly. This is unheard of in the painting industry. You won’t get this from any other painter who gives you an estimate. Rather, once your painter is paid and gone, they are typically gone forever. Just try calling that painter back to finish something they missed or to fix something that has gone wrong 6 months, or a year later, and see what kind of response you get, if you can even get a response.

The Better Business Bureau notes that 50% of all home improvement projects will need some sort of service in the first year. The Small Business Administration reports that 51% of all home improvement companies do not survive after year one and that a staggering 96% fail after five years. If the company you hired is even still in business when you need them, you will likely find them unresponsive to your need if they are not being paid to do more work. You’ll get something very different when you hire My Three Sons. We GUARANTEE our work and our products for a full five years. What does that cover? That’s an easy, one-word answer: EVERYTHING!

If we missed something and you didn’t catch it on the walkthrough, if something we did was not done correctly, if our paint fails, peels, did not cover properly, or even if our lines are not straight, we’ll come back and fix it, even repaint as needed at no charge at all, absolutely free, for a full five years from the time we finished your project. There’s no cost to you for one of our Project Consultants to come back to take a look at what’s happening. There’s no charge for us to return to fix the problem. There is no proration over that five-year period. And our guarantee is fully transferable – it stays with the home even if you sell it and move away. That can become a nice selling advantage to pass on to your buyer.

We like to say, “Done Once; Done Right!” And if for some rare reason it’s not, we’ll fix it for free!

9. And perhaps most importantly, a home painting company you can trust, and workers who will be carefully managed for trustworthiness, as well.

Other than price, trust is the most important factor in deciding who to allow into your home, around your family and pets, and near your possessions. If you don’t feel good about your first impression of a painter, trust your intuition. Don’t convince yourself that a low price is worth it. Benjamin Franklin once wrote that, “The bitterness of poor quality remains long after the sweetness of low price is forgotten.”

That’s why we intend to not just paint your home beautifully, but to win your trust by the way we interact with you from the initial phone call or online request for a quote, to the first estimate visit and experience, from the first day we are on the job until the last, and for many years after. Once you choose to become our customer, we consider you our customer for life.

So, we invest fully in a relationship with you. We don’t just see your project as a short-term way to make some money; we consider you to be a highly valued and long-term customer we are dedicated to making happy with us, with our service, and with how your home and project looks for many, many years to come. That’s why we take the character of all our employees so seriously, train them for it, hold them accountable to it, and reward them when that Customer Satisfaction Survey (which we ask all our customers to fill out at the end of each project) comes back with all 10s. 

Once you get to know your painters, particularly our carefully trained and highly skilled Team Leaders, I believe your level of trust will deepen and you will feel comfortable and at ease with us in and around your home. That is not common in the painting industry. Painters, in general, are not known for being particularly communicative or trustworthy. I think you will find ours exceptional in that important way.